Management Tools

Find applications, agreement forms, handbooks, training and orientation manuals and other tools here.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Return on Investment Infographic Template #2
This is one of 3 templates you can use to report annual statistics and return on investment of your volunteer program. Each of the 3 templates varies… more
Publicity and PromotionCapacity BuildingStaff Training ROI, annual report 2019
The Volunteer Perspective - Industry Insights 2019
Sterling Volunteers surveyed over 7,000 volunteers to get their thoughts and opinions on a wide range of important topics facing nonprofits,… more
Volunteer Screening / InterviewingVolunteer Recognition background checks 2019
Return on Investment Infographic Template #3
This is one of 3 templates you can use to report annual statistics and return on investment of your volunteer program. Each of the 3 templates varies… more
Publicity and PromotionCapacity BuildingStaff Training ROI, annual report 2019
Directory of Volunteer Engagement Professional Associations by Geographic Region
Looking for a place to meet up with other volunteer engagement professionals for networking and problem solving? A list of DOVIAs (Directors of… more
Capacity BuildingStaff Training DOVIA, Professional Development, Professional Association 2018
Return on Investment Infographic Template - EXAMPLE A
This is one sample implementation of the Get Involved Initiative's Volunteer Engagement Worksheet and Return on Investment Template.
California's Get… more
Publicity and Promotion ROI, annual report 2018
Return on Investment Infographic Template - EXAMPLE B
This is one sample implementation of the Get Involved Initiative's Volunteer Engagement Worksheet and Return on Investment Template.
California's Get… more
Publicity and Promotion ROI, annual report 2018
Return on Investment Infographic Template - EXAMPLE C
This is one sample implementation of the Get Involved Initiative's Volunteer Engagement Worksheet and Return on Investment Template.
California's Get… more
Publicity and Promotion ROI, annual report 2018
Volunteer Service Agreemenmt - Oceanside, CA
Oceanside (CA) Public Library's volunteer agreement -- includes their confidentiality policy.
Confidentiality PoliciesVolunteer Agreements Confidentiality Policy 2018
Don't Just Recognize Volunteers, Invest in Them ... and in Yourself
Rather than spending time and money on the typical recognition event or gift, consider taking the time to recognize their talents and invest in your… more
Volunteer Recognition recognition 2018
Sample Interview Questions for Volunteers - VolunteerMatch
Shared by Jennifer Bennett of VolunteerMatch during her June 27, 2018 webinar: New Volunteer Manager's Toolkit.
View the archived here: https… more
Volunteer Screening / Interviewing interview 2018
Sample Confidentiality Agreement - VolunteerMatch
Shared by Jennifer Bennett of VolunteerMatch during her June 27, 2018 webinar: New Volunteer Manager's Toolkit.
View the archived here: https… more
Confidentiality PoliciesVolunteer Handbooks Confidentiality 2018
Volunteer Program Evaluation Checklist - VolunteerMatch
Shared by Jennifer Bennett of VolunteerMatch during her June 27, 2018 webinar: New Volunteer Manager's Toolkit.
View the archived here: https… more
Volunteer HandbooksStaff Training 2018
CRM Integration - Idealware
Your library or nonprofit interacts with a lot of people, from program participants to donors to volunteers to board members. A good Constituent… more
Volunteer Management Systems Record Keeping, Data Management 2018
Volunteer Engagement Roles
This matrix, developed by Carla Lehn, identifies organizational roles to be played in in achieving successful volunteer engagement. From the director… more
Staff Guides for Working with VolunteersCapacity BuildingEngaging Staff and UnionsStaff Training Director, Board, volunteer coordinator 2018
Building Capacity Through Volunteer Leadership
In a world where people are increasingly time poor, volunteering competes with work, family and leisure activities. As a result, many individuals are… more
Capacity BuildingEngaging High Impact Volunteers leadership 2018
Sample Volunteer Engagement Coordinator Job Description
Sample job description for a volunteer engagement coordinator (drafted by Carla Lehn).
Volunteer Coordinator Job Descriptions volunteer coordinator 2017
Taproot Pro Bono Projects Catalog
This document provided by the Taproot Foundation will give you an idea of some of the projects you could hope to recruit a pro bono or skills-based… more
Staff Guides for Working with Volunteers Skilled Volunteers, Skills Based Volunteers, Pro Bono 2017
A Letter to Nonprofits that Want to Hire a Volunteer Manager
A terrific brief piece by Elisa Kosarin on things to consider when preparing to hire a volunteer engagement coordinator.
Volunteer Coordinator Interview QuestionsVolunteer Coordinator Job Descriptions volunteer coordinator 2017
12 Tips for Engaging Pro Bono Volunteers
Terrific blog post by Jennifer Bennett of VolunteerMatch about why and how to engage high skilled volunteers.
Engaging High Impact Volunteers 2017
Online Volunteer Management Software Expo
This October, 2016 VolunteerPro archived webinar, “Online Volunteer Management Software Expo,” included presenters from five Volunteer Management… more
Volunteer Management Systems 2017