Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

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Small Library VolunteerMatch Success Story - Brownwood Texas
n this 2 minute video, Brownwood Texas Library Director, Becky Isbell, shares her successful experience in posting a need for a skilled graphic design volunteer on VolunteerMatch. (Brownwood has a population of 19,288.) Using the "Virtual" volunteer search, Becky found someone all the way in Pennsylvania, who not only designed her logo, but additional collateral materials for the 1,000 Books Before Kindergarten project. They've never met, but, Mission Accomplished! for both the library and the volunteer.
2017
Getting the Highest Visibility on VolunteerMatch – How to RePost Your Listing
(2.5 minute video) Keeping your volunteer opportunity near the top of the list in your zipcode is critical to keep it visible to potential volunteers. One of the Premium Tools you have is called RePosting – one click brings your opportunity up to the top of the search results. You can RePost every day or more than once a day if you need to.
Tags: RePost
2017
Volunteers: More Work? or More Work Force? - Idaho Commission for Libraries
This is a 30 minute archived webinar, presented May 15, 2017 by Sheila Winther, Volunteer Coordinator for the Idaho Commission for Libraries. This is a great introduction or reminder of key roles of the volunteer coordinator.
2017
From Management to Engagement: Skilled Volunteers in Public Libraries
This one hour webinar -- From Management to Engagement: Skilled Volunteers in Public Libraries -- was produced by the Texas State Library, and presented by Carla Lehn, and library directors from the small communities of Johnson City and Brownwood Texas, sharing their experiences recruiting and engaging skilled volunteers. You may watch the recording and download the powerpoint and handouts here: https://onlinetraining.tsl.texas.gov/course/view.php?id=34 NOTE: Texas provides CE credit including a printed certificate of completion for viewing the recording and accessing the material.
2017
VolunteerMatch "Tour" - with Carla Lehn
This is a recording of an online meeting "Tour" provided for California library participants on August 18, 2017. You can both hear Carla talking and see what she's doing on her desktop as she gives you a tour of how VolunteerMatch works, and provides some tips and tricks to help you make the most of your VolunteerMatch account. It's about 40 minutes long.
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2017
Volunteers are the Reputational Assets Your Organization is Overlooking
A great reminder in a brief article by Erin Rebecca Spink.
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2017
How an Old Interview Approach Increased Volunteer Retention Rate by 30%
Elisa Kosarin of Twenty Hats describes Behavior-based interviewing, and how its implementation in her situation helped to increased the quality of her volunteers, and their retention rate.
2017
ESL Conversation Circles Toolkit
This wiki from settlementatwork.org could be useful for staff designing and implementing ESL Conversation Circles, and also for training ESL Conversation Circle volunteers.
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2017
A Different Kind of Volunteer Work: More companies are encouraging empoloyees to donate their professional expertise
This brief September, 2017 Wall Street Journal article speaks to societal factors leading to the increase in corporate pro bono programs.
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2017
How to Turn Away Volunteers and Still Have an OK Day
In this August, 2017 article, Elisa Kosarin shares her basics for making this difficult experience manageable.
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2017

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