Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Engaging Pro Bono & Skills-Based Volunteers Webinar Slides
These slides are from the one-hour webinar presented for a library audience by Jennifer Bennett, CVA, Senior Manager of Education and Training at… more
Engaging High Impact VolunteersStaff Training Skilled Volunteers, Pro Bono, Webinar
Creative and Innovative Recognition Strategies for Today's Library Volunteers
This October 24, 2019 webinar is presented by Jennifer Bennett of VolunteerMatch. Please fast forward through the first 6 minutes, as we had some… more
Engaging High Impact VolunteersStaff Training recognition
Pro Bono Project Worksheet - VolunteerMatch
This worksheet was a handout provided during aone-hour webinar entitled Engaging Pro Bono & Skilled Volunteers. It was presented for a library… more
Engaging High Impact VolunteersStaff Training Skilled Volunteers, Pro Bono
Connecting with Today's Volunteers to Transform the Friends of the Library
This one hour webinar was presented in September 2019 by Carla Lehn for the Friends of Libraries section of the New York Library Association.… more
Engaging High Impact VolunteersCapacity BuildingStaff Training Friends of the Library
Teen Summer Volunteer Orientation - Riverside County CA
Sample Teen Volunteer Summer Reading Program orientation agenda
Volunteer OrientationMillennials teen volunteers, Teens
VolunteerMatch "Tour"
This is a recording of an online meeting "Tour" provided for library participants on November 20, 2019. You can both hear Carla talking and see what… more
VolunteerMatch Tools and Resources VolunteerMatch
Online Book Sale Operation - Mesa AZ
The Mesa Public Library in Arizona has an amazing online booksale operation supervised by the library's volunteer coordinator. In Fall 2019 we had… more
Engaging High Impact VolunteersCapacity Building online booksales, Friends, Friends of the Library
Online Book Sales & Research Training #2: Parts of a Book - Mesa AZ
The Mesa Public Library in Arizona utilizes volunteers to support their huge online booksale operation. This Training Outline is one of three shared… more
Job Specific Volunteer TrainingEngaging High Impact Volunteers online booksales
Online Book Sales & Research Training #3: Assessing the Condition of a Book - Mesa AZ
The Mesa Public Library in Arizona utilizes volunteers to support their huge online booksale operation. This Training Outline is one of three shared… more
Job Specific Volunteer TrainingEngaging High Impact Volunteers online booksales
Volunteers with Disabilities: ASCLA Tip Sheet
Young people and adults with disabilities may be interested in volunteering at your library. The community as a whole benefits when the library team… more
Capacity BuildingStaff Training disabilities 1970
Volunteer Involvement in California Libraries: Best Practices
This is the State Library's 245 page book on Volunteer Involvement for libraries -- author Carla Lehn. Includes Chapters and sample materials… more
Volunteer RecruitmentEngaging High Impact VolunteersStaff Training Volunteer Recruitment, volunteer coordinator, staff training 1999
Library Tour Guide Manual - Paso Robles, CA
Guidelines and instructions for volunteers leading tours, primarily of school children, through the library.
Job Specific Volunteer Training docent, tour guide, Tour Leader 2007
Union Issues and Staff Resistance
Early in the Get Involved initiative we determined that the two biggest potential internal barriers to moving toward engagement of skilled volunteers… more
Engaging Staff and Unions Unions, Staff Resistance, staff buy-in 2008
Getting the Most from Your VolunteerMatch Account
This one hour webinar is a terrific introduction to using your VolunteerMatch account.
VolunteerMatch Tools and Resources Recruitment, online recruitment 2009
Best Practices for Recruiting Volunteers Online
This one hour webinar will give you tips you can use to be successful recruiting volunteers online.
Baby Boomers Recruitment, online recruitment 2009
Confidentiality and Other Objections to Volunteers
Susan Ellis writes eloquently on how to overcome staff objections to volunteer engagement.
Engaging Staff and Unions staff buy-in 2009
Advanced VolunteerMatch Tools
This one hour webinar is for those who have at least gotten their feet wet using their VolunteerMatch account. It will give you some next steps to… more
VolunteerMatch Tools and Resources Recruitment, online recruitment 2009
Volunteer Assessment and Selection- Jennifer Rackow
As part of a day-long training, Jennifer Rackow helps you assess and select the best candidates to become volunteers in your program. Search for… more
Capacity BuildingEngaging High Impact VolunteersInterviewing VolunteersStaff Training Video, volunteer selection 2009
Best Practices for Recruiting Online
Watch Jennifer Bennett, Training Manager from VolunteerMatch, talk about the key things you need to do to be sure your volunteer opportunities get… more
On-line Volunteer RecruitmentVolunteerMatch Tools and Resources 2009
Library Directors discuss Union Issues and Staff Buy-In
Early in the Get Involved initiative we determined that the two biggest potential internal barriers to moving toward engagement of skilled volunteers… more
Engaging Staff and Unions Unions, Staff Resistance, staff buy-in 2009