Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title	Keyword	Tags	Year
Creative and Innovative Recognition Strategies for Today's Library Volunteers This October 24, 2019 webinar is presented by Jennifer Bennett of VolunteerMatch. Please fast forward through the first 6 minutes, as we had some… more	Engaging High Impact Volunteers, Staff Training	recognition
Connecting with Today's Volunteers to Transform the Friends of the Library This one hour webinar was presented in September 2019 by Carla Lehn for the Friends of Libraries section of the New York Library Association.… more	Engaging High Impact Volunteers, Capacity Building, Staff Training	Friends of the Library
Volunteers with Disabilities: ASCLA Tip Sheet Young people and adults with disabilities may be interested in volunteering at your library. The community as a whole benefits when the library team… more	Capacity Building, Staff Training	disabilities	1970
Volunteer Involvement in California Libraries: Best Practices This is the State Library's 245 page book on Volunteer Involvement for libraries -- author Carla Lehn. Includes Chapters and sample materials… more	Volunteer Recruitment, Engaging High Impact Volunteers, Staff Training	Volunteer Recruitment, volunteer coordinator, staff training	1999
Library Tour Guide Manual - Paso Robles, CA Guidelines and instructions for volunteers leading tours, primarily of school children, through the library.	Job Specific Volunteer Training	docent, tour guide, Tour Leader	2007
Union Issues and Staff Resistance Early in the Get Involved initiative we determined that the two biggest potential internal barriers to moving toward engagement of skilled volunteers… more	Engaging Staff and Unions	Unions, Staff Resistance, staff buy-in	2008
Storytime Training Guide - Roseville, CA Training Guide created by Children's Library staff at Roseville Public Library to train Storytime Conductor volunteers. See also: Storytime… more	Job Specific Volunteer Training	Storytime, Storyteller, Training	2009
A National Vision of Service- John Gomperts Current AmeriCorps director John Gomperts discusses national trends in skilled volunteerism and service at the 2009 Get Involved: Powered By Your… more	Capacity Building, Engaging High Impact Volunteers, Staff Training	Video, national trends	2009
Trends and Issues in Volunteer Engagement- Jill Friedman Fixler Jill Friedman Fixler sets the stage for day-long training on building capacity for skilled volunteer engagement by discussing trends and challenges.… more	Baby Boomers, Capacity Building, Engaging High Impact Volunteers, Staff Training	Video, volunteer engagement. trends	2009
Capacity Building in Volunteer Engagement- Jill Friedman Fixler As part of a day-long training, Jill Friedman Fixler presents fundamentals for building and expanding organizational capacity to engage skilled… more	Baby Boomers, Capacity Building, Engaging High Impact Volunteers, Staff Training	Video	2009
New Staff Roles- Jennifer Rackow As part of a day-long training, Jennifer Rackow discusses the changing roles staff play in transforming your volunteer program. Search for other… more	Capacity Building, Engaging Staff and Unions, Staff Training	Video	2009
Volunteer Performance Management- Jennifer Rackow As part of a day-long training, Jennifer Rackow discusses how to hold volunteers accountable for their performance and outcomes. Search for other… more	Capacity Building, Engaging Staff and Unions, Staff Training	Video, accountabilty	2009
Confidentiality and Other Objections to Volunteers Susan Ellis writes eloquently on how to overcome staff objections to volunteer engagement.	Engaging Staff and Unions	staff buy-in	2009
Volunteer Position Descriptions- Jill Friedman Fixler As part of a day-long training, Jill Friedman Fixler discusses how to design position descriptions that attract and engage volunteers in high-impact… more	Capacity Building, Engaging High Impact Volunteers, Staff Training	Video, job descriptions	2009
Interviewing Volunteers- Jill Friedman Fixler As part of a day-long training, Jill Friedman Fixler provides guidelines and tips to effectively interview prospective volunteers. Search for… more	Capacity Building, Engaging High Impact Volunteers, Interviewing Volunteers, Staff Training	Video	2009
Getting the Most from Your VolunteerMatch Account This one hour webinar is a terrific introduction to using your VolunteerMatch account.	VolunteerMatch Tools and Resources	Recruitment, online recruitment	2009
Volunteer Assessment and Selection- Jennifer Rackow As part of a day-long training, Jennifer Rackow helps you assess and select the best candidates to become volunteers in your program. Search for… more	Capacity Building, Engaging High Impact Volunteers, Interviewing Volunteers, Staff Training	Video, volunteer selection	2009
Best Practices for Recruiting Online Watch Jennifer Bennett, Training Manager from VolunteerMatch, talk about the key things you need to do to be sure your volunteer opportunities get… more	On-line Volunteer Recruitment, VolunteerMatch Tools and Resources		2009
Best Practices for Recruiting Volunteers Online This one hour webinar will give you tips you can use to be successful recruiting volunteers online.	Baby Boomers	Recruitment, online recruitment	2009
Advanced VolunteerMatch Tools This one hour webinar is for those who have at least gotten their feet wet using their VolunteerMatch account. It will give you some next steps to… more	VolunteerMatch Tools and Resources	Recruitment, online recruitment	2009