Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title	Keyword	Tags	Year
Online Book Sale Operation - Mesa AZ The Mesa Public Library in Arizona has an amazing online booksale operation supervised by the library's volunteer coordinator. In Fall 2019 we had… more	Engaging High Impact Volunteers, Capacity Building	online booksales, Friends, Friends of the Library
Online Book Sales & Research Training #2: Parts of a Book - Mesa AZ The Mesa Public Library in Arizona utilizes volunteers to support their huge online booksale operation. This Training Outline is one of three shared… more	Job Specific Volunteer Training, Engaging High Impact Volunteers	online booksales
Online Book Sales & Research Training #3: Assessing the Condition of a Book - Mesa AZ The Mesa Public Library in Arizona utilizes volunteers to support their huge online booksale operation. This Training Outline is one of three shared… more	Job Specific Volunteer Training, Engaging High Impact Volunteers	online booksales
Creative and Innovative Recognition Strategies for Today's Library Volunteers This October 24, 2019 webinar is presented by Jennifer Bennett of VolunteerMatch. Please fast forward through the first 6 minutes, as we had some… more	Engaging High Impact Volunteers, Staff Training	recognition
Connecting with Today's Volunteers to Transform the Friends of the Library This one hour webinar was presented in September 2019 by Carla Lehn for the Friends of Libraries section of the New York Library Association.… more	Engaging High Impact Volunteers, Capacity Building, Staff Training	Friends of the Library
Teen Summer Volunteer Orientation - Riverside County CA Sample Teen Volunteer Summer Reading Program orientation agenda	Volunteer Orientation, Millennials	teen volunteers, Teens
VolunteerMatch "Tour" This is a recording of an online meeting "Tour" provided for library participants on November 20, 2019. You can both hear Carla talking and see what… more	VolunteerMatch Tools and Resources	VolunteerMatch
Volunteers with Disabilities: ASCLA Tip Sheet Young people and adults with disabilities may be interested in volunteering at your library. The community as a whole benefits when the library team… more	Capacity Building, Staff Training	disabilities	1970
Volunteer Involvement in California Libraries: Best Practices This is the State Library's 245 page book on Volunteer Involvement for libraries -- author Carla Lehn. Includes Chapters and sample materials… more	Volunteer Recruitment, Engaging High Impact Volunteers, Staff Training	Volunteer Recruitment, volunteer coordinator, staff training	1999
Library Tour Guide Manual - Paso Robles, CA Guidelines and instructions for volunteers leading tours, primarily of school children, through the library.	Job Specific Volunteer Training	docent, tour guide, Tour Leader	2007
Union Issues and Staff Resistance Early in the Get Involved initiative we determined that the two biggest potential internal barriers to moving toward engagement of skilled volunteers… more	Engaging Staff and Unions	Unions, Staff Resistance, staff buy-in	2008
Library Directors discuss Union Issues and Staff Buy-In Early in the Get Involved initiative we determined that the two biggest potential internal barriers to moving toward engagement of skilled volunteers… more	Engaging Staff and Unions	Unions, Staff Resistance, staff buy-in	2009
A National Vision of Service- John Gomperts Current AmeriCorps director John Gomperts discusses national trends in skilled volunteerism and service at the 2009 Get Involved: Powered By Your… more	Capacity Building, Engaging High Impact Volunteers, Staff Training	Video, national trends	2009
Storytime Training Guide - Roseville, CA Training Guide created by Children's Library staff at Roseville Public Library to train Storytime Conductor volunteers. See also: Storytime… more	Job Specific Volunteer Training	Storytime, Storyteller, Training	2009
Trends and Issues in Volunteer Engagement- Jill Friedman Fixler Jill Friedman Fixler sets the stage for day-long training on building capacity for skilled volunteer engagement by discussing trends and challenges.… more	Baby Boomers, Capacity Building, Engaging High Impact Volunteers, Staff Training	Video, volunteer engagement. trends	2009
Capacity Building in Volunteer Engagement- Jill Friedman Fixler As part of a day-long training, Jill Friedman Fixler presents fundamentals for building and expanding organizational capacity to engage skilled… more	Baby Boomers, Capacity Building, Engaging High Impact Volunteers, Staff Training	Video	2009
New Staff Roles- Jennifer Rackow As part of a day-long training, Jennifer Rackow discusses the changing roles staff play in transforming your volunteer program. Search for other… more	Capacity Building, Engaging Staff and Unions, Staff Training	Video	2009
Volunteer Performance Management- Jennifer Rackow As part of a day-long training, Jennifer Rackow discusses how to hold volunteers accountable for their performance and outcomes. Search for other… more	Capacity Building, Engaging Staff and Unions, Staff Training	Video, accountabilty	2009
Confidentiality and Other Objections to Volunteers Susan Ellis writes eloquently on how to overcome staff objections to volunteer engagement.	Engaging Staff and Unions	staff buy-in	2009
Volunteer Position Descriptions- Jill Friedman Fixler As part of a day-long training, Jill Friedman Fixler discusses how to design position descriptions that attract and engage volunteers in high-impact… more	Capacity Building, Engaging High Impact Volunteers, Staff Training	Video, job descriptions	2009