Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title	Keyword	Tags	Year
Volunteers are the Reputational Assets Your Organization is Overlooking A great reminder in a brief article by Erin Rebecca Spink.	Capacity Building, Staff Training		2017
ESL Conversation Circles Toolkit This wiki from settlementatwork.org could be useful for staff designing and implementing ESL Conversation Circles, and also for training ESL… more	Job Specific Volunteer Training, Staff Training		2017
How Changing Our Volunteer Interview Approach Increased our Retention Rate by 30% Elisa Kosarin of Twenty Hats describes Behavior-based interviewing, and how its implementation in her situation helped to increased the quality of… more	Volunteer Screening / Interviewing, Interviewing Volunteers	interview, screening, retention	2017
A Different Kind of Volunteer Work: More companies are encouraging empoloyees to donate their professional expertise This brief September, 2017 Wall Street Journal article speaks to societal factors leading to the increase in corporate pro bono programs.	Capacity Building, Engaging High Impact Volunteers		2017
How to Turn Away Volunteers and Still Have an OK Day In this August, 2017 article, Elisa Kosarin shares her basics for making this difficult experience manageable.	Volunteer Screening / Interviewing, Interviewing Volunteers, Staff Training		2017
The Volunteer Interview: Making the offer . . . or not This July, 2016 article from Verified Volunteers covers strategies for assessing candidates, how to handle when it's not a good fit, and… more	Volunteer Screening / Interviewing, Interviewing Volunteers		2017
Why Company Sponsored Volunteer Programs are Keeping Millennials Happy at Work What motivates millennials to stay in a job is having an impact on corporate social responsibility.	Volunteer Recruitment, Millennials	Millennials, high-impact volunteers, Recruitment	2016
2016 Arizona Volunteering Report Arizona State University's Lodestar Center for Philanthropy and Nonprofit Innovation's 2016 Summary Report of their survey and focus group… more	Capacity Building, Millennials	Arizona	2016
Checklist to Minimize the Most Common Volunteer Risks A good basic list of issues to consider and how to approach them.	Capacity Building, Staff Training	Risk Management	2016
Target Market Success Story: Teen Volunteer This 5 minute success story is an interview with a library teen volunteer coordinator and one of her awesome teen volunteers talking about what makes… more	Millennials	Teen	2015
Target Market Success Story: Volunteers with Full Time Jobs Ever wonder how and why someone with a full time job would be willing and able to volunteer at the library? Here's a 5 minute video clip of one… more	Engaging High Impact Volunteers		2015
Skilled Volunteer Interview: Social Media Specialist This is a 4 minute interview with a volunteer who served as a Social Media Specialist for the California State Library. Her volunteer Position… more	Engaging High Impact Volunteers, Millennials	Skilled Volunteers, Millennials, social media, virtual	2015
Virtual Volunteer - 4 minute interview This 4 minute interview is with a volunteer who couldn't come to the library to volunteer, but still wanted to help with her high level social… more	Capacity Building, Staff Training	virtual volunteer	2015
Inclusive Volunteering: Recommendations for Volunteer Coordinators on how to Develop a More Inclusive Volunteer Programme This booklet consists of two parts. Part I covers general aspects of inclusive volunteering and Part II includes recommendations for volunteer… more	Capacity Building, Staff Training	disabilities	2015
Working with Volunteers who have Full Time Jobs This 5 minute video explores working with volunteers who have full time jobs with Cathy from the Sacramento Public Library, and one of her working… more	Capacity Building, Staff Training		2015
Public Sector Volunteer Engagement On January 15, 2015, Reimagining Service and America's Service Commissions (ASC) partnered on this 1 hour webinar on effective volunteer… more	Capacity Building, Engaging Staff and Unions	public sector	2015
Help for the Volunteer Engagement Coordinator This is a 3 minute interview with volunteer Kellie, who can on board as our volunteer Assistant Volunteer Coordinator at the California State Library… more	Leadership / Managerial, Staff Training		2015
Brave New World of Engaging Skilled Volunteers Have you thought about how volunteers with specific skills could help ? This 50 minute webinar by VolunteerMatch and LinkedIn For Good to learn why… more	Volunteer Recruitment, Capacity Building, Millennials, On-line Volunteer Recruitment, VolunteerMatch Tools and Resources	VolunteerMatch, Volunteer Recruitment, LinkedIn	2015
Skilled Volunteer Interview: Public Relations Strategist Watch this 6 minute interview with Dan, a highly skilled Public Relations volunteer who came aboard to create a statewide PR campaign for California… more	Graphic Design, Marketing and Publicity, Capacity Building, Staff Training		2015
Library Volunteer Program Improvement Model VolunteerMatch worked with the California State Library to develop this self-assessment tool for library volunteer engagement programs. Once you… more	Capacity Building, VolunteerMatch Tools and Resources	Assess, evaluation, program evaluation, planning	2015