Training Materials
Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.
NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.
Title | Keyword | Tags | Year |
---|---|---|---|
NextGen Nexus: Moving Beyond Awareness
This article answers the question: How do we build awareness about our issue among young Americans? |
Millennials | Gen Z | 2020 |
Volunteer Ethics & Risk Management: Should You Bring Volunteers In?
This blogpost on ethics and volunteer liability and risk management was prepared by Toby Johnson during the Covid-19 Pandemic of 2020. It serves as… more |
Staff Training | Risk Management, liability, Liability Waiver | 2020 |
The Ellis Archive - The Susan J. Ellis Foundation
The archive primarily consists of digitized documents from Susan J. Ellis' personal resource library. Focused on Susan’s passion -- the professional… more |
Staff Training | 2020 | |
Designing Virtual Opportunities, Managing Remote Volunteers
This is a one hour webinar presented by Jennifer Bennett, CVA, Senior Manager of Education and Training at VolunteerMatch. I was presented and… more |
Engaging High Impact Volunteers, Capacity Building, Staff Training | virtual volunteer | 2020 |
What Do Volunteers Want?
This article discusses the importance of following up with volunteers -- keeping them in the loop through good communication. |
Capacity Building, Engaging High Impact Volunteers | communications, followup | 2020 |
Social Media & Blog Content Guidelines for Staff & Volunteers - CMBCL, OR
This document is used by Cedar Mill & Bethany Community Libraries to provide guidelines for staff and volunteers who are assisting with community… more |
Engaging High Impact Volunteers, Job Specific Volunteer Training, Staff Training | social media, blog | 2020 |
Recognizing Racism in Volunteer Engagement - MAVA
Important food for thought from the Minnesota Association for Volunteer Administration |
Staff Training, Capacity Building | inclusive, racism, Recruitment, diversity | 2020 |
Virtual Volunteer Orientation - San Jose CA
This online training was developed to introduce new volunteers to the San José Public Library and provide a basic overview of the volunteer policies… more |
Engaging High Impact Volunteers, Capacity Building | virtual volunteer, virtual, orientation, Volunteer Orientation | 2020 |
Engaging Pro Bono & Skills-Based Volunteers Webinar
This one hour webinar was presented for a library audience by Jennifer Bennett, CVA, Senior Manager of Education and Training at VolunteerMatch on… more |
Engaging High Impact Volunteers | Skilled Volunteers, Pro Bono, Webinar | 2020 |
Systemic Exclusion in Volunteer Engagement
The vast majority of managers of volunteers absolutely abhor deliberate acts of racism and want to be more inclusive. Since they don’t engage in… more |
Capacity Building, Staff Training | racism, inclusive, diversity, Recruitment | 2020 |
Virtual Homework Help Coach Online Training - San Jose CA
During the 2020 COVID-19 pandemic, San Jose Public Library moved it's homework help program online. This is the online training they use to train the… more |
Job Specific Volunteer Training | Homework Help, COVID-19 | 2020 |
Talking Racial Equity? Make Sure You Understand These 17 Words
A good list of terms to be familiar with from Technical.ly |
Capacity Building, Staff Training | racism, inclusive, diversity | 2020 |
Arizona's Buckeye Library Shares it's Experience with Get Involved
In this 6 minute video, Krista Cornish, Buckeye Library's (AZ) Volunteer Engagement Coordinator shares her library's experience and best… more |
Capacity Building, Engaging Staff and Unions | 2019 | |
How to Prioritize When Everything Feels Important
There's never enough time to do everything you want to do. It's a universal problem. And we all accept that fact and live with its reality until the… more |
Staff Training | prioritize, priorities, planning | 2019 |
Controlling Complaint Conversations
This quick read provides quick tips to being a better listener and sorting through ‘provable facts’ from emotions and hearsay when a volunteer… more |
Staff Training | Complaint, problem, unhappy | 2019 |
Beware of These 6 Trends Lurking in Your Volunteer Program
This brief article from November 2019 delineates troubling trends about volunteer engagement programs gleaned from the most recent Volunteer… more |
Capacity Building | 2019 | |
Shelving with Dewey - Illinois
This 1 hour self-paced course from LibraryU, a program of the Illinois State Library and the regional library systems is archived by WebJunction. It… more |
Job Specific Volunteer Training | shelve, book shelving, shelver | 2019 |
Recruitment Success Story - Flagstaff Arizona
In this 4 minute video, Claudine from the Flagstaff library talks about her successes in finding a volunteer to serve as her assistant volunteer… more |
Capacity Building, Engaging High Impact Volunteers | online booksales, Book sale | 2019 |
Volunteer Appreciation Guide
is Volunteer Appreciation Guide is a free resource developed by Wild Apricot to offer tips and advice for volunteer programs just getting started… more |
Capacity Building | recognition | 2019 |
Want to Write a Volunteer Program Annual Report? Here's How to Start
VolunteerMatch blog guest post by Elisa Kosarin. This post originally appeared on Twenty Hats. Your volunteers tell a compelling story. It’s time to… more |
Capacity Building | 2019 |