Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Recruitment Success Story - Flagstaff Arizona
In this 4 minute video, Claudine from the Flagstaff library talks about her successes in finding a volunteer to serve as her assistant volunteer… more
Capacity BuildingEngaging High Impact Volunteers online booksales, Book sale 2019
Volunteer Appreciation Guide
is Volunteer Appreciation Guide is a free resource developed by Wild Apricot to offer tips and advice for volunteer programs just getting started… more
Capacity Building recognition 2019
Want to Write a Volunteer Program Annual Report? Here's How to Start
VolunteerMatch blog guest post by Elisa Kosarin. This post originally appeared on Twenty Hats.
Your volunteers tell a compelling story. It’s time to… more
Capacity Building 2019
Skills-Based Volunteering Toolkit
This toolkit complete with worksheets was developed by Serve Ohio and Common Impact to assist in preparing to engage skills-based volunteers.
Engaging High Impact VolunteersCapacity BuildingStaff Training Skills Based Volunteers, high-impact volunteers 2019
Skills Based Volunteering Toolkit - Common Impact
Since 2000, Common Impact has supported nonprofits in effectively utilizing skills-based volunteering to build internal capacity to better serve the… more
Capacity BuildingEngaging High Impact Volunteers Skills Based Volunteers 2019
Playing by the Rules: Creating an Effective Volunteer Handbook.
This one hour archived webinar was presented by Jennifer Bennett of VolunteerMatch in conjunction with the 4 state Get Involved: Powered by Your… more
Volunteer Handbooks policies, handbook 2019
How to Build a Successful Volunteer Program
This brief guidebook was created by the International City/County Management Association.
Capacity BuildingStaff Training toolkit 2019
Building Capacity: Strategic Volunteer Engagement
In this Points of Light blog post, the point is made that organizations that build a culture of volunteerism, and purposefully embed volunteerism… more
Capacity BuildingStaff Training Strategic 2018
Volunteer Background Checks: Giving Back without Giving Up on Privacy
How do nonprofit organizations screen volunteers? There are several options. The choices depend largely on the volunteer job involved and the… more
Volunteer Screening / InterviewingCapacity BuildingStaff Training background checks, screening 2018
Build Staff Buy-In for Volunteer Engagement
Often one of the biggest challenges to a new model of volunteer engagement is the resistance of paid staff. Often attitudes and fears of our co-… more
Staff Guides for Working with VolunteersCapacity BuildingEngaging Staff and Unions Staff Resistance, staff buy-in 2018
Three Things We Know About Engaging Millennials in Your Cause
A quick read on what Millennials are interested in to help you in your recruitment efforts.
Millennials Millennials 2018
Grow Staff Volunteer Harmony
Tips from Energize Inc. on helping staff to work more productively with volunteers.
Engaging Staff and Unions staff buy-in 2018
GenerationOn Projects, Ideas and Resources
Looking for possible library volunteer projects for kids, teens and/or families? Check out GenerationOn's projects and resources to get some… more
Millennials Teens, family volunteering 2018
Can We Reject a Volunteer?
What do you do when someone applies to volunteer and you realize they will not work out? How can we justify rejecting anyone who steps forward and… more
Interviewing VolunteersStaff Training Fire, reject, complaints 2018
You Can't Fire Me, I'm a Volunteer!
This quick read from Blue Avocado focuses on addressing volunteer dissatisfaction points to the right way to handle disgruntled volunteers.
Staff Training Fire, disgruntled 2018
Getting the Highest Visibility on VolunteerMatch – How to RePost Your Listing
Keeping your volunteer opportunity near the top of the list in your zipcode is critical to keep it visible to potential volunteers. One of the… more
VolunteerMatch Tools and Resources RePost 2018
Volunteer Management: How to Get it Right
A 2018 study by MAVA (Minnesota Association of Volunteer Administrators) showed a lack of understanding about the essential nature of volunteers and… more
Capacity Building volunteer coordinator 2018
Engaging Volunteers from Diverse and Immigrant Communities
The Minnesota Association for Volunteer Administration (MAVA) has developed a set of 8 strategies for creating a more inclusive volunteer program at… more
Capacity BuildingStaff Training diverse, inclusive, immigrant 2018
New Volunteer Manager's Toolkit
Get Involved Webinar Archived June 27, 2018
New to volunteer management? Looking for a refresher on the basics? This one hour webinar, presented by… more
Capacity BuildingInterviewing VolunteersStaff Training 2018
Rethinking Volunteer Recognition
This 2018 archived Webinar from Verified Volunteers presents research shows that there is a disconnect between what volunteers are seeking in terms… more
Capacity BuildingEngaging High Impact Volunteers recognition 2018