Hot Topics Archive

Month Topic Update
Hot Topic for December 2021 Virtual Volunteer Position Ideas

Closed Captioning Volunteer

Podcast Transcription Volunteer

Spanish Language Virtual Document Translator

Tutor an Adult Learner Virtually

Social Media Ambassador

Virtual Volunteer Ideas for Teens

Examples of Virtual Volunteering Activities

Virtual Volunteering: A Guide for Nonprofits

22 Simple Tips for Managing Virtual Volunteers 

Hot Topic for November 2021 MORE VolunteerMatch Tips and Tricks

Post Virtual Volunteer Opportunities -- NOTE: Virtual opportunities don’t show up in a local search, and in person opportunities don’t show up in a virtual search – if you’re offering an opportunity both ways (i.e., volunteers can come to the library to do it OR they can do it online) you should post it twice – once as virtual and once as local. Using the Copy feature will keep you from having to type it all twice: 

Get Involved/VolunteerMatch widget - This 3 minute video shows how our Get Involved/ VolunteerMatch widget on your library's website will help recruit more volunteers – California libraries can request the widget code from me at so your IT folks can post it. If posting the widget is not an option, you can simply post a link to

Looking for another way to make your volunteer opportunities more visible to the best potential volunteer matches for your position?  

Need to Copy an opportunity to post it on multiple branch accounts or tweak it just a bit? No need to re-type!

Did you know that you can add “shift” options to your VolunteerMatch posts?

If you only have a limited number of openings for one of your VolunteerMatch posts, you can change “Sign Up” to “Express Interest

Hot Topic for October 2021 Tips to Improve Your VolunteerMatch Results

Re-posting – Best and easiest thing you can do to make your volunteer listings more visible to volunteers on VolunteerMatch

Include a photo of what it looks like to be a volunteer in the position (more effective than a logo or picture of your library)

Need good photos of volunteers in action? -- Click on Photos then use Dropdown menu to select the volunteer role.  These are professionally taken, photo waivers signed and sized for VolunteerMatch!

Promote Your Listings -- If you have a paid VolunteerMatch account (California Libraries can get one free from the California State Library – e-mail another one of the features you get is called "Promote Your Listings." This 90 second video shows how it can add a self-updating Volunteer page to your library's website.

VolunteerMatch/LinkedIn Reccruitment Partnership - How to get LinkedIn to offer your skilled volunteer position to qualified candidates

VolunteerMatch “Tour” – Using VolunteerMatch to Recruit Skilled & Virtual Volunteers


What's New for September 2021 Recently added

Vulnerable Populations Policy for Volunteers - Multnomah County Library OR

Volunteer Guidebook – Hillsboro OR

HandsOn Network Volunteer Leader Guidebook

Sample Volunteer Application form

How to Write Volunteer Recruitment Messaging That Converts

Diversity Statement – Indianapolis Public Library

Hot Topic for August 2021 Strategic Planning

Developing a Strategic Plan for Volunteer Engagement – Recording and materials from July 28, 2021 webinar

SWOT Analysis for Strategic Planning

Why Have Volunteer Department Goals Objectives and Actions?

Truth: volunteer programs have fun with strategic plans (AND reach their goals)

Goal Setting Worksheet

Living into Your Strategic Plan: A Guide to Implementation that Gets Results

Sample Organization Strategic Plan Featuring Volunteerism Goals

Sample Volunteer Strategic Plan - Colorado Parks & Wildlife

NOTE: More resources can be found by clicking on “Management Tools” and using the drop-down menu to select “Strategic Planning.”

What's New for July 2021 Recently added

Write a Captivating Volunteer Position Description that Boosts Recruitment

Could Volunteers Replace Paid Staff?? Have No Fear!

Create a Book Stool!

Volunteer Exit Interview Survey

Volunteer Risk & Screening Levels

Creating One-Time, Short-Term Group Volunteering Activities

Hot Topic for June 2021 Volunteer Confidentiality Agreements

Volunteer Confidentiality Policy – Columbus Metropolitan Library OH

Confidentiality Agreement – Huntington Beach CA

Volunteer Confidentiality Policy – Barrie Public Library – Ontario Canada

Confidentiality Policy – San Bernardino County CA

Confidentiality of Customer Records Form – Ontario CA

Volunteer Confidentiality Policy – Long Beach CA

Confidentiality Policy - Dauphin County PA

SEE ALSO: Many Volunteer Handbooks contain confidentiality policies. To view sample handbooks, click on “Management Tools” then select “Volunteer Handbooks” from the drop-down menu.


Hot Topic for May 2021 Volunteer Handbooks

Volunteer Handbook – City of Pacific Grove CA

Volunteer Guidelines – Lake Travis Community Library TX

Volunteer Handbook – San Jose Public Library CA

Volunteer Handbook – City of Boulder CO

Volunteer Handbook - Lewiston Library ID

Volunteer Guidebook - Hillsboro Library OR

Sample Volunteer Handbook – VolunteerMatch

Playing by the Rules: Creating an Effective Volunteer Handbook (Archived Webinar)

Note: For more sample handbooks and individual policies, including Confidentiality, COVID-19 and more, click on Management Tools, and select Volunteer Handbooks from the dropdown menu.

And please send us your handbook to share -- see Share Your Materials below.

Hot Topic for April 2021 More COVID & Virtual Volunteer Resources

Volunteer COVID-19 Waiver

Volunteer COVID-19 Protocol Training

Volunteer Survey – Coming Back after COVID-19

Virtual Volunteer Opportunities for Teens

Podcast Transcription Volunteer

Library Takeout Service Ambassador

Closed Captioning Volunteer Job Description

Closed Captioning Volunteer Job List

What's New for March 2021 Recently added

Archived Webinars:


Gaining Staff Buy-In for Volunteer Engagement

Criminal History Background Check Policy

Adopt a Shelf Volunteer

Adopt a Shelf Job List

What's New for February 2021 Recently added

Annual Volunteer Survey Example

How to Build a Successful Volunteer Program

Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong

Volunteer Orientation Trainer job description

NextGen Nexus: Moving Beyond Awareness

What Do Volunteers Want?


Hot Topic for January 2021 Public Relations Tools to Help Demonstrate Your Worth

The Volunteer Newsletter Template You Need to Start Using

“Because You’re Worth It: Showcasing the Value of You and Your Volunteer Program” –  FREE archived webinar from the Texas Volunteer Management Conference

Volunteers in Plano Annual Report

Annual Report to Library Leadership on Volunteer Engagement – San Jose CA

Return on Investment Worksheet & Infographic Templates

Volunteer Annual Report Infographic – Ann Arbor MI

Volunteer Annual Report Infographic - Arlington TX

Library Annual Report Includes Volunteer Highlights - Oklahoma County OK

7 Ways to Use Infographics to Recruit Volunteers and Tell Your Nonprofit’s Story


2nd Hot Topic for December 2020 Diverse and Inclusive Volunteer Engagement - Part 2

8 Strategies for Creating a More Inclusive Volunteer Program

Moving Forward: Taking Action on Race and Equity (a Points of Light webinar archive)

Power, Privilege, and Volunteerism

Addressing Issues of Equity in Volunteerism

Note: Don't miss additional resources on this topic by clicking on "More Hot Topics" below and scrolling to July 2020


What's New for December 2020 Recently added

Beyond the Thank You Card: Meaningful Volunteer Recognition


Library Youth Volunteer Parental AgreementCedar Rapids IA


Youth Protection Policy – Indianapolis IN


Volunteer Management Software Comparisons


Paws to Read Procedures – Indianapolis IN


Book Store Volunteer Job Description – Indianapolis IN



2nd Hot Topic For November 2020 Intern Job Descriptions

Many thanks to Linda Groscost at Orange Public Library for sharing these intern positions that could also easily be revised into volunteer job descriptions if you don't have an intern program. REMEMBER: if you share something we post to the clearinghouse, you get a free book! (Click the Share Materials Link below)

Adult and Branch Services Intern

Adult Literacy Intern

Lending Services Intern

Local History Intern

Social Media Intern

Technology Services Intern



Hot Topic for November 2020 Survey Examples

Volunteer Exit Survey

Staff Survey re: Volunteer Needs During the Pandemic

Survey of Branch Library Volunteer Coordinators

Annual Volunteer Survey San Jose Public Library

Annual Volunteer Survey Cedar Rapids Public Library

Five Survey Templates to Measure Volunteer and Board Satisfaction

Volunteer Satisfaction Surveys: 10 Ways to Get it Right

The 9 most Important Survey Design Tips & Best Practices

Questionnaire Design Tip Sheet

2nd Hot Topic For October 2020 Volunteer Coordinator Job Descriptions

City of Orange CA Volunteer Coordinator

Sacramento Public Library Volunteer Coordinator

Volunteer Engagement Specialist Job Description -- Indianapolis

Branch Volunteer Coordinators’ Responsibilities – Indianapolis

A Letter to Nonprofits that Want to Hire a Volunteer Manager


Hot Topic for October 2020 More Pandemic Resources

Building Better COVID-Related Volunteer Roles

Volunteer Safety Training during COVID-19 – Orange Public Library

New Research (during the pandemic!): Civic Engagement: What We Know, What We’re Learning, and What Comes Next

How to Prioritize When Everything Feels Important

Social Media & Blog Content Generation Guidelines for Staff and Volunteers – Cedar Mill & Bethany Community Libraries OR

Capacity Commons Guidebook on Skills-Based Volunteerism


Hot Topic for September 2020 More on Skilled and Virtual Volunteers

“Designing Virtual Opportunities, Managing Remote Volunteers” – Recording of August 26, 2020 webinar


Virtual Volunteer Orientation San Jose PL

Virtual Homework Help Coach Online Training - San Jose PL

Volunteer Handbook – San Jose PL

Virtual Volunteering: a Guide for Nonprofits

Nonprofit Skills-Based Volunteering Toolkit

Skills-Based Volunteerism 201: Project Scoping and Planning - Archived webinar from ServeOhio

Illinois Conference on Volunteer Administration (ICOVA) Session Recordings

Hot Topic for August 2020 More COVID -19 Ideas and Protocols

COVID-19 Story Project

COVID-19 Story Project Interviewer

COVID-19 Volunteer Acknowledgment Form

COVID-19 Library Volunteer Agreement

COVID-19 Safety Protocols Training Powerpoint

Are Young People Replacing Older People as the Key Volunteering Group?

Resources to Help Manage Volunteers During the Coronavirus Pandemic

If Your Board Looked Like Your Community

“Because You’re Worth It: Showcasing the Value of You and Your Volunteer Program”