Library Volunteer Leaders Meetings Notes - July 14, 2021

During COVID-19, Wendy Johnson, CVA, Volunteer Engagement Specialist at the Indianapolis Public Library, brought together a nationwide group of library volunteer engagement coordinators on weekly Zoom calls to share resources and strategies for dealing with the quarantine and libraries shutting down. The attached document is her meeting summary for July 14, 2021 during which we discussed thoughts on whether volunteers are internal or external customers.