How Changing Our Volunteer Interview Approach Increased our Retention Rate by 30%

Submitted by Carla on Mon, 04/17/2017 - 11:47am.
Updated on Fri, 07/05/2019 - 9:11am.

Elisa Kosarin of Twenty Hats describes Behavior-based interviewing, and how its implementation in her situation helped to increased the quality of her volunteers, and their retention rate.

Keyword: 

  • Management ToolsVolunteer Screening/Interviewing
  • Training MaterialsInterviewing Volunteers

Tags: 

  • interview
  • retention
  • screening

Year: 

2017