Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

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Shelving with Dewey - Illinois
This 1 hour self-paced course from LibraryU, a program of the Illinois State Library and the regional library systems is archived by WebJunction. It provides a great introduction for any library staff, assistants or volunteer needing to learn how to shelve items by the Dewey Decimal Classification (DDC) system. One of the most time-consuming tasks for library staff is training assistants and volunteers about classification systems and how to properly shelve materials. Few tasks are more vital for shelf maintenance and patron access.
2019
Recruitment Success Story - Flagstaff Arizona
In this 4 minute video, Claudine from the Flagstaff library talks about her successes in finding a volunteer to serve as her assistant volunteer engagement coordinator, and in implementing online booksales with volunteers which has translated into thousands of dollars for the library.
2019
Volunteer Appreciation Guide
is Volunteer Appreciation Guide is a free resource developed by Wild Apricot to offer tips and advice for volunteer programs just getting started with or looking to refresh their volunteer recognition planning and procedures.
2019
Want to Write a Volunteer Program Annual Report? Here's How to Start
VolunteerMatch blog guest post by Elisa Kosarin. This post originally appeared on Twenty Hats. Your volunteers tell a compelling story. It’s time to share it.
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2019
Serving with a Purpose Flyer - 2019
Thursday, May 23, 2019 ● 9 am—4 pm A gathering for Friends, Trustees, Foundations and the staff who support them! The Ontario Convention Center ● 2000 E.
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2019
Arizona's Buckeye Library Shares it's Experience with Get Involved
In this 6 minute video, Krista Cornish, Buckeye Library's (AZ) Volunteer Engagement Coordinator shares her library's experience and best practices learned through her participation in the Get Involved: Powered by Your Library initiative.
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2019
Controlling Complaint Conversations
This quick read prvides quick tips to being a better listener and sorting through ‘provable facts’ from emotions and hearsay when a volunteer approaches you with a problem.
Keywords: Staff Training
2019
New Volunteer Manager's Toolkit
Get Involved Webinar Archived June 27, 2018 New to volunteer management? Looking for a refresher on the basics? This one hour webinar, presented by Jennifer Bennett of VolunteerMatch just for libraries, walks you through the three primary Rs - recruitment, retention and recognition. We'll discuss the most popular program components such as interviews, orientations, volunteer handbooks, risk management, and more.
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2018
Successfully Managing Library Volunteer Program Changes
What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can you create a culture of inclusion and get buy-in for those new policies? This training will give you the tools to approach program changes in a strategic way.
2018
Getting Staff Buy-In for Volunteer Engagement
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (26.5 minutes)
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2018

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