Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

Titlesort descending Year
Volunteer Recruitment
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (20.5 minutes)
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2015
Volunteer Satisfaction Surveys: 10 Ways to Get it Right
Gathering candid opinions from your volunteers will help you gain insights around what you need to improve. Despite our best efforts, however, sometimes our surveys raise more questions than insights and don’t help us understand the specific actions we need to take next. If that’s the case for you, here are some suggestions that will help generate the rich, actionable feedback you need.
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Keywords: Staff Training
2012
Volunteer Sustainability vs. Retention -- Carla Lehn
I often get asked – how do we retain volunteers – meaning how to we keep them longer. Here’s the news about baby boomers and the generations that follow – they may not stay as long as volunteers of previous generations. I created this document to help think about not necessarily "retaining" the volunteer for the rest of their lives, but how to "sustain" the work if/when a volunteer leaves.
2012
Volunteer Training Resources - Idealist
Links to materials on orienting and training volunteers.
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2014
VolunteerMatch "Tour" with Carla Lehn
This is a recording of an online meeting "Tour" provided for library participants on May 10, 2018. You can both hear Carla talking and see what she's doing on her desktop as she gives you a tour of how VolunteerMatch works, and provides some tips and tricks to help you make the most of your VolunteerMatch account. It's about 50 minutes long.
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2018
VolunteerMatch Learning Center
This is the link to VolunteerMatch's online learning center. Check here for free webinars and other learning resources.
2012
VolunteerMatch Re-Posting Tutorial
Reposting is THE MOST IMPORTANT step you can take to get your opportunities noticed on VolunteerMatch. Why? Because VolunteerMatch searches are displayed with the most recently posted opportunities at the top! Keep your listings from being lost on page 7 or 8 of your potential volunteers' search results -- the closer to the top they are, the easier they will be to find! And it takes only seconds to do!
2018
VolunteerMatch Recruitment Tool - Volunteer Recommendations
Did you know that VolunteerMatch has a cool new feature that recommends volunteer opportunities to the thousands of potential volunteers with accounts on their website? The system sends these folks information about opportunities that might interest them (just like Amazon makes recommendations to you . . .
2014
Volunteers are the Reputational Assets Your Organization is Overlooking
A great reminder in a brief article by Erin Rebecca Spink.
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2017
Volunteers with Disabilities: ASCLA Tip Sheet
Young people and adults with disabilities may be interested in volunteering at your library. The community as a whole benefits when the library team welcomes volunteers with disabilities. Individuals with disabilities have many of the same motivations as volunteers without disabilities: wanting to give back, build a resume, meet a community-service requirement for graduation or an organization, or just fill the hours in a day. However, be aware that people with disabilities do not necessarily have the same opportunities to volunteer because of intentional or unintentional community barriers.

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