Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

Titlesort descending Year
Demographic Trends Shaping America and Service
Beth Steinhorn of VQ Strategies takes 2018 Pew Research results and extrapolates them for volunteer engagement professionals by addressing the following questions: If these trends are shaping our society, how will they affect service and volunteering? How have they already been influencing your organization’s engagement experience and strategy? The trends highlighted by the Pew Research Center fell into three categories: Generations, Families and Household, and Multicultural Society.
Demonstrating ROI in Volunteer Engagement
You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your communities? Join Jennifer Rackow from The JFFixler Group for a one hour webinar and learn the kinds of results to look for, questions you can ask to uncover them, and considerations about who tells these stories about your library's investment in volunteer engagement. (60 minute archived webinar)
Developing Training Programs for Volunteers
The Who, What, How and Why of designing training programs for volunteers from the Community Toolbox.
Dewey Decimal Quiz - San Bernardino County Library
Quiz used in training for shelving volunteers. See also, "Dewey Quiz Answers," and "Do We Dewey? Sure We Do"
Dewey Quiz Answers - San Bernardino County
Answers to quiz used in training for shelving volunteers. See also, "Dewey Decimal Quiz," and "Do We Dewey? Sure We Do"
Dewey? Sure we Do - San Bernardino County Library
Introduction to Dewey Decimal system for volunteer training.
Engaging the Volunteer of the Future
This one-hour webinar by Jennifer Bennett of VolunteerMatch was archived on June 17, 2015: The age of one-size fits all volunteer engagement is coming to an end. This webinar will start with a review of some of the things that we know about what volunteers are looking for in an opportunity.
Engaging Volunteers as Tech Trainers in Public Libraries
When library patrons have questions about how to use technology, library staff can quickly become overwhelmed. Technology questions can be tricky and time-consuming. But library volunteers can be a huge help! This archived TechSoup webinar is focused on how to recruit, train, and retain library volunteers to assist with public access technology services. From on-the-fly tech questions to scheduled tutoring sessions, library volunteers can help expand library services to reach more people.
Engaging Volunteers from Diverse and Immigrant Communities
The Minnesota Association for Volunteer Administration (MAVA) has developed a set of 8 strategies for creating a more inclusive volunteer program at your organization. These strategies serve as a starting point for volunteer engagement leaders who are seeking concrete next steps for better engaging volunteers from diverse and immigrant communities.
Engaging Volunteers in Leadership Positions- St. Helena Public Library- TLA50 Video
St. Helena Public Library presentation on using boomer and older adult volunteers in leadership roles to expand adult programming and build library capacity on a very limited budget.