Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Addressing Issues of Equity in Volunteerism
A brief article on this important subject with some ideas about where to look and what to do.
Capacity Building diversity, equity, inclusion 2021
Questionnaire Design Tip Sheet - Harvard University
A tip sheet on question wording from the Harvard University Program on Survey Research.
Capacity BuildingStaff Training surveys 2021
Outdoor Programming and Outreach Best Practices - Oklahoma City OK
Developed by the Metropolitan Library System in Oklahoma City during the COVID-19 pandemic as a guide for staff.
Capacity Building outdoor, outreach, programming, COVID-19 2021
Measuring Success: Strategically Assess Your Volunteer Engagement Strategy
This one hour webinar was presented on April 28, 2021 by Jennifer Bennett, Senior Manager of Education and Training for VolunteerMatch as part of the… more
Staff TrainingVolunteerMatch Tools and Resources evaluation, Assess, Strategic, Webinar 2021
Crafting Inclusive Volunteer Recruitment Messages
This is the recording of the second in our series of Diversity Equity and Inclusion workshops presented by the Minnesota Association for Volunteer… more
Staff TrainingCapacity Building diversity, equity, inclusion, Recruitment 2021
No "One Right Way:" Creating New Systems for Volunteer Engagement
This webinar was presented by Lisa Joyslin, Equity and Inclusion Consultant for MAVA (Minnesota Association for Volunteer Administration). Also… more
Staff Training diversity, equity, inclusion, Recruitment, outreach 2021
Diversity Equity and Inclusion Resources Reading List
This resource reading list was provided by Lisa Joyslin, Equity and Inclusion Consultant at MAVA (Minnesota Association for Volunteer Administration… more
Staff Training diversity, equity, inclusion 2021
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong
A terrific brief article by Martin Cowling to help us find our way.
Capacity Building 2021
Closed Captioning Volunteer Job List - Cedar Rapids IA
During the global pandemic the Library shifted to sharing more programs online and wanted to ensure the programs were accessible to those who utilize… more
Job Specific Volunteer TrainingCapacity Building virtual, virtual volunteer, remote, closed captioning, COVID-19 2021
Volunteers and the Law: Legal Considerations
A good summary of legal issues from Tobi Johnson & Associates, 2021.
Staff Training law, legal 2021
Where Do I Go From Here? Engage Volunteers in New Ways
Jennifer Bennett, CVA, Senior Manager of Education and Training for VolunteerMatch presented this webinar for the Get Involved Initiative on February… more
Staff TrainingCapacity Building Webinar 2021
Strategies for Attracting Today's Volunteers - DOVIA Sacramento Webinar
This archived webinar was presented by Carla Lehn for DOVIA Sacramento in February 2011. Learning Objectives for the session:
Participants in this… more
Staff TrainingOn-line Volunteer RecruitmentEngaging High Impact Volunteers Recruitment, online recruitment, Volunteer Job Description, Webinar 2021
Volunteer COVID-19 Protocol Training - Huntington Beach CA
Protocol training for volunteers returning to the library during/after COVID-19 pandemic
Volunteer Orientation COVID-19 2021
ESL Conversation Groups Go Online
This is a recording of “ESL Conversation Groups Go Online” a presentation and interactive Zoom call that the California State Library held on May 22… more
Staff TrainingJob Specific Volunteer TrainingCapacity Building ESL, ESL conversation circle, COVID-19 2020
Volunteer Safety Precautions in a Pandemic World - Indianapolis IN
Safety precautions for volunteers returning to the Indianapolis Public Library during 2020 COVID-19 pandemic.
Job Specific Volunteer TrainingCapacity Building COVID-19 2020
Racial Equity and Inclusion Resources for Volunteer Engagement Leaders
This is a terrific list of links to articles, books, research, podcasts, movies and toolkits on this subject put together by MAVA - the Minnesota… more
Staff TrainingCapacity Building inclusive, inclusion, equity, racism 2020
VolunteerMatch "Tour" - Using VolunteerMatch to Recruit Skilled & Virtual Volunteers
This is a recording of an online meeting "Tour" provided for library participants in October 2020. You can both hear Carla talking and see what she's… more
VolunteerMatch Tools and ResourcesStaff Training VolunteerMatch, Skilled Volunteers, skilled, virtual, virtual volunteer 2020
ESL Conversation Groups Go Online - BreakOut Discussion Group Notes
“ESL Conversation Groups Go Online” was a presentation and interactive Zoom call that the California State Library held on May 22, 2020. It's goal… more
Staff TrainingJob Specific Volunteer TrainingCapacity Building ESL, ESL conversation circle, COVID-19 2020
Fighting Racism Through Diverse and Inclusive Volunteer Engagement Programming (Part 2 of 2)
Part 2 of thoughts on how to audit your own diversity, equity and inclusion strategy (DEI) in how you engage volunteers from Jerome Tennille, CVA,… more
Staff TrainingCapacity Building racism, inclusive, diversity, Recruitment 2020
The Future of Volunteering: Millennials
This 26 minute webinar was presented by Carla Lehn as the keynote address for the Los Angeles Public Library's annual Friends Symposium on October 23… more
MillennialsCapacity BuildingStaff Training Friends, Friends of the Library, COVID-19, Millennials, Gen Z 2020