Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Building Back Better: Assessing Needs & Identifying New Opportunities
This is the recording of a 1 hour webinar presented by Beth Steinhorn of VQ Volunteer Strategies for the Get Involved initiative on March 17, 2022.… more
Staff TrainingCapacity Building COVID-19, trends, strategic planning, planning 2022
Service Enterprise & Libraries: Is it for you?
This webinar was presented on July 27, 2022, and was presented by and based on the Points of Light Service Enterprise certification experiences of… more
Staff TrainingCapacity Building Service Enterprise, strategic planning 2022
Online Book Sale Operation - Mesa AZ
The link below to a 10 minute video will introduce you to the Mesa Public Library's amazing online booksale operation (about $100,000/year) which is… more
Engaging High Impact VolunteersCapacity BuildingJob Specific Volunteer Training online booksales, Friends, Friends of the Library, Booksales 2022
Research and Case Studies Regarding Virtual Volunteering
Research on virtual volunteering compiled and updated in March 2022 by Jayne Cravens of Coyote Communications.
Capacity BuildingEngaging High Impact Volunteers virtual, virtual volunteer 2022
Bringing Volunteers Back: “Re-Booting” as We Come Out of the Pandemic
This one-hour live online meeting was held on July 13, 2022 and features California library volunteer engagement leaders sharing their experiences… more
Capacity Building COVID-19 2022
I Just Don’t Have Time: Prioritize Your Way to Productivity
If you don't manage your time, your time will manage you. Determining what to focus our attention on is an essential critical skill. So often we… more
Capacity BuildingStaff Training time management, volunteer leaders, productivity 2022
Consequences of Good v. Bad Volunteer Experiences
A brief article detailing a couple of ways to make your volunteers have a good experience, or to respond to situations where someone's had a bad… more
Staff Training 2022
First Day Volunteer Orientation Checklist - Kitchener Public Library
This checklist is used by the Kitchener Public Library for a volunteer's first day of orientation/training.
Volunteer Orientation checklist, orientation, Training 2022
Virtual Volunteers: Keys to Success and Sustainability
More and more organizations rely on a hybrid workforce – with staff and volunteers working on-site and on-line. More recently, engaging volunteers… more
Staff TrainingCapacity Building virtual volunteer 2022
Volunteer Orientation and Training: The Ultimate Guide
A 2022 article from Wild Apricot on what to consider when planning volunteer orientation and Training.
Capacity Building volunteer training, orientation 2022
Social Media and Volunteer Engagement
Jennifer Bennett, Senior Training Manager for VolunteerMatch, presented this webinar for the Get Involved: Powered by Your Library initiative on… more
Capacity BuildingOn-line Volunteer Recruitment social media 2022
Rethinking Retention: Understanding Strategic Volunteer Relationships
This one hour webinar was presented as part of the Get Involved: Powered by Your Library initiative on September 29, 2022 by Jennifer Bennett,… more
Capacity BuildingInterviewing Volunteers retention, attrition, Recruitment 2022
Live Online Discussion of Diversity Equity & Inclusion
California Library Volunteer Leaders: Live Open Online Discussion on Diversity Equity & Inclusion in Volunteer Engagement – This recorded webinar… more
Capacity BuildingStaff Training diversity, equity, inclusion, White Saviorism 2022
Fun Volunteer Teambuilding Activities That Will Keep Your Remote Team Engaged
This article from Tobi Johnson about Volunteer Team Building activities includes instructions for both in-person and virtual activities.
Capacity BuildingEngaging High Impact Volunteers team building 2022
10 Must Have's for a Well-Crafted Volunteer Job Description
Great reminders about what every volunteer job description should contain.
Capacity BuildingStaff Training job descriptions, Position Descriptions 2022
Pushing Back on Privilege in Volunteerism
This is the recording of a one hour webinar presented by Sue Carter Kahl for the Get Involved initiative on May 12, 2022.
At its best, volunteerism… more
Capacity Building diversity, equity, inclusion, White Saviorism 2022
Changing the Frame: Civic Engagement Through A Racial Equity Lens
Since Robert Putnam’s book Bowling Alone: America’s Declining Social Capital came out in 2000, policymakers, nonprofit funders, and pundits have sent… more
Capacity BuildingStaff Training diversity, equity, inclusion 2022
Best Practices for Recruiting Online
Watch Jennifer Bennett, Training Manager from VolunteerMatch, in this February 2022 webinar about the key things you need to do to be sure your… more
On-line Volunteer RecruitmentVolunteerMatch Tools and Resources 2022
Outreach Services & Volunteer Resources: A Match Made in Library Heaven - Indianapolis IN
This is the recording of a January 2022 one-hour webinar presented by outreach and volunteer engagement staff members of the Indianapolis Public… more
Staff Training outreach, Homebound, delivery, COVID-19 2022
White Supremacy in Volunteerism - Perfectionism
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - After… more
Staff Training White Saviorism, diversity, equity, inclusion, white supremacy 2022