Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Equity, Diversity, Inclusion and Belonging Resources - California State Library
This website of applicable materials was developed and is maintained by the California State Library.
Staff Training diversity, equity, inclusion, belonging 2022
Creating a Community-Centered Volunteer Orientation
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff TrainingVolunteer Orientation diversity, equity, inclusion, White Saviorism, white supremacy, orientation, Training 2022
Professional Ethics in Volunteer Administration
These handouts and powerpoint are from a webinar titled: "Sticky Situations: Applying Ethics to Your Work with Volunteers" presented by Katie… more
Staff Training Ethics, CVA 2022
Ways to Appreciate Volunteers Without Centering Them as the Hero
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff Training recognition, diversity, equity, inclusion, White Saviorism, appreciation 2022
Privilege, Bias and Microaggressions
On Aug 25, 2022 Points of Light and the Minnesota Association for Volunteer Administration led a conversation exploring identity, privilege, bias and… more
Capacity BuildingStaff Training privilege, bias, microaggression, diversity, equity, inclusion 2022
Memorializing Volunteer Experiences Without Harming the Community You Serve
This video clip was prepared for the Get Involved Initiative by Breauna Dorelus of Connecting the Cause - https://www.connectingthecause.com. After… more
Staff Training social media, diversity, equity, inclusion, White Saviorism 2022
QuickStart Guide for New Volunteers
Not a library, but a lovely example to get ideas from.
Volunteer Orientation orientation, handbook 2022
Strengthening the Volunteer Staff Partnership: Understanding the Multi-Gen Mix
This one hour webinar presented by Faiza Venzant was recorded on May 26, 2022.
Four generations of volunteers and staff work side by side in our… more
Staff TrainingBaby BoomersMillennials generations, diversity 2022
Sticky Situations: Applying Ethics to Your Work with Volunteers
We all encounter ethical dilemmas in our daily work.  But rarely do organizations focus on ethics related to volunteer engagement.  This session… more
Staff Training Ethics 2022
Resources for Friends of Libraries - NY Library Association
Resources for Friends of the Library created by the Friends of Libraries Section of the New York Library Association.
Capacity Building Friends 2022
Bibliography on Volunteer Engagement
Bibliography and Web Resources on Volunteer Engagement developed by Carla Lehn
Capacity BuildingStaff Training bibliography, Lehn 2022
Beyond Younger Volunteers: White Paper on What Rural Friends Groups Need to Thrive
2022 White paper from the Friends of Libraries Section of the New York Library Association.
Capacity Building Friends, rural 2022
Preparing Co-Workers to Lead Volunteers Online and On Land
Ideas for training staff to engage with volunteers.
Staff TrainingCapacity Building Staff Resistance, staff buy-in, staff training 2022
Staff Training: Volunteer Vaccination Verification - San Jose CA
Training developed by San Jose Public Library for volunteer engagement staff at branches to learn how to do volunteer vaccine verifications in order… more
Staff Training COVID-19 2022
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong
A terrific brief article by Martin Cowling to help us find our way.
Capacity Building 2021
How to Write Volunteer Recruitment Messaging that Converts
Strategies to enhance your volunteer recruitment.
Capacity Building Recruitment, Volunteer Recruitment 2021
Closed Captioning Volunteer Job List - Cedar Rapids IA
During the global pandemic the Library shifted to sharing more programs online and wanted to ensure the programs were accessible to those who utilize… more
Job Specific Volunteer TrainingCapacity Building virtual, virtual volunteer, remote, closed captioning, COVID-19 2021
Co-Creating Racial Equity in Volunteer Engagement - MAVA
The Minnesota Alliance for Volunteer Advancement has been conducting research and education on race equity in volunteerism for 5 years. This is the… more
Staff Training diversity, equity, inclusion 2021
Where Do I Go From Here? Engage Volunteers in New Ways
Jennifer Bennett, CVA, Senior Manager of Education and Training for VolunteerMatch presented this webinar for the Get Involved Initiative on February… more
Staff TrainingCapacity Building Webinar 2021
22 Simple Tips for Managing Virtual Volunteers
Help with planning for, implementing and managing volunteers who work remotely.
Engaging High Impact VolunteersStaff Training virtual, virtual volunteer, remote 2021