Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Systemic Exclusion in Volunteer Engagement
The vast majority of managers of volunteers absolutely abhor deliberate acts of racism and want to be more inclusive. Since they don’t engage in… more
Capacity BuildingStaff Training racism, inclusive, diversity, Recruitment 2020
Virtual Homework Help Coach Online Training - San Jose CA
During the 2020 COVID-19 pandemic, San Jose Public Library moved it's homework help program online. This is the online training they use to train the… more
Job Specific Volunteer Training Homework Help, COVID-19 2020
Bibliography on Volunteer Engagement
Bibliography and Web Resources on Volunteer Engagement developed by Carla Lehn
Capacity BuildingStaff Training bibliography, Lehn 2020
Engaging Pro Bono & Skills-Based Volunteers Webinar
This one hour webinar was presented for a library audience by Jennifer Bennett, CVA, Senior Manager of Education and Training at VolunteerMatch on… more
Engaging High Impact Volunteers Skilled Volunteers, Pro Bono, Webinar 2020
Talking Racial Equity? Make Sure You Understand These 17 Words
A good list of terms to be familiar with from Technical.ly
Capacity BuildingStaff Training racism, inclusive, diversity 2020
Creating One-Time, Short-Term Group Volunteering Activities
Great ideas for two-hour-, half-day or one-day, one-time group volunteering activities that could be used to engage workplace volunteer groups,… more
Staff Training groups, corporate 2020
Fighting Racism Through Diverse and Inclusive Volunteer Engagement Programming (Part 1 of 2)
Thoughts on how to audit your own diversity, equity and inclusion strategy (DEI) in how you engage volunteers from Jerome Tennille, CVA, social good… more
Capacity BuildingStaff Training racism, diversity, Recruitment, inclusive 2020
Volunteer Safety Training - Orange CA
Powerpoint developed by the Orange Public Library during the 2020 Covid-19 pandemic to assist with training volunteers on safety procedures.
Volunteer Orientation COVID-19 2020
Volunteer COVID-19 Safety Guidelines - Cedar Rapids IA
General guidelines for volunteers returning to the library during the 2020 COVID-19 pandemic.
Capacity BuildingJob Specific Volunteer Training COVID-19 2020
Building Better COVID-Related Volunteer Roles
VolunteerPro's approach to re-tooling our volunteer engagement during COVID-19. Includes a template for a Quick-n-Dirty Needs Assessment.
Staff TrainingCapacity Building job descriptions, COVID-19, needs assessment 2020
Adopt-A-Shelf Job List - Cedar Rapids Public Library IA
This is the Job List for volunteers who "Adopt-A-Shelf" at the Cedar Rapids Iowa Public Library.  A related document is the Adopt-A-Shelf volunteer… more
Job Specific Volunteer Training Shelving 2020
"Holds Hunter" Volunteer COVID-19 Procedure Changes - Cedar Rapids IA
Procedural changes developed for volunteer "Hold Hunters" by the Cedar Rapids Iowa Public Library during 2020 COVID-19 Pandemic.
Capacity BuildingJob Specific Volunteer Training COVID-19 2020
ESL Conversation Groups Go Online
This is a recording of “ESL Conversation Groups Go Online” a presentation and interactive Zoom call that the California State Library held on May 22… more
Staff TrainingJob Specific Volunteer TrainingCapacity Building ESL, ESL conversation circle, COVID-19 2020
Volunteer Safety Precautions in a Pandemic World - Indianapolis IN
Safety precautions for volunteers returning to the Indianapolis Public Library during 2020 COVID-19 pandemic.
Job Specific Volunteer TrainingCapacity Building COVID-19 2020
Racial Equity and Inclusion Resources for Volunteer Engagement Leaders
This is a terrific list of links to articles, books, research, podcasts, movies and toolkits on this subject put together by MAVA - the Minnesota… more
Staff TrainingCapacity Building inclusive, inclusion, equity, racism 2020
VolunteerMatch "Tour" - Using VolunteerMatch to Recruit Skilled & Virtual Volunteers
This is a recording of an online meeting "Tour" provided for library participants in October 2020. You can both hear Carla talking and see what she's… more
VolunteerMatch Tools and ResourcesStaff TrainingEngaging High Impact Volunteers VolunteerMatch, Skilled Volunteers, skilled, virtual, virtual volunteer 2020
ESL Conversation Groups Go Online - BreakOut Discussion Group Notes
“ESL Conversation Groups Go Online” was a presentation and interactive Zoom call that the California State Library held on May 22, 2020. It's goal… more
Staff TrainingJob Specific Volunteer TrainingCapacity Building ESL, ESL conversation circle, COVID-19 2020
Fighting Racism Through Diverse and Inclusive Volunteer Engagement Programming (Part 2 of 2)
Part 2 of thoughts on how to audit your own diversity, equity and inclusion strategy (DEI) in how you engage volunteers from Jerome Tennille, CVA,… more
Staff TrainingCapacity Building racism, inclusive, diversity, Recruitment 2020
The Future of Volunteering: Millennials
This 26 minute webinar was presented by Carla Lehn as the keynote address for the Los Angeles Public Library's annual Friends Symposium on October 23… more
MillennialsCapacity BuildingStaff Training Friends, Friends of the Library, COVID-19, Millennials, Gen Z 2020
ESL Conversation Groups Go Online - Tools & Links Provided
“ESL Conversation Groups Go Online” was a presentation and interactive Zoom call that the California State Library held on May 22, 2020. It's goal… more
Staff TrainingJob Specific Volunteer TrainingCapacity Building ESL, ESL conversation circle, COVID-19 2020