Training Materials
Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.
NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.
Title | Keyword | Tags | Year |
---|---|---|---|
Book Drop Helper and Sorter Training Video #2 - Boulder CO
This video was created as a portion of the training for Book Drop Helper and Sorter Volunteers returning to service during COVID-19. The training… more |
Job Specific Volunteer Training, Capacity Building | COVID-19, Book Drop | 2020 |
Are Young People Replacing Older People as the Key Volunteering Group?
A brief look at volunteering trends and key takeaways during COVID-19. |
Baby Boomers, Capacity Building, Millennials, Staff Training | COVID-19, generations, Millennials | 2020 |
Moving Forward: Taking Action on Race and Equity
On Nov 19, 2020 the Points of Light Foundation hosted the first conversation in their Listen. Learn. Act to End Racism initiative, in partnership… more |
Staff Training | equity, inclusion | 2020 |
Developing a Successful Intern Program
Interns can be a godsend to any nonprofit. Depending on their background, they may be as valuable as paid staff and their main goals are typically… more |
Staff Training, Capacity Building | intern, internship | 2020 |
Skills-Based Volunteering Toolkit
This toolkit complete with worksheets was developed by Serve Ohio and Common Impact to assist in preparing to engage skills-based volunteers. |
Engaging High Impact Volunteers, Capacity Building, Staff Training | Skills Based Volunteers, high-impact volunteers | 2019 |
Controlling Complaint Conversations
This quick read provides quick tips to being a better listener and sorting through ‘provable facts’ from emotions and hearsay when a volunteer… more |
Staff Training | Complaint, problem, unhappy | 2019 |
Shelving with Dewey - Illinois
This 1 hour self-paced course from LibraryU, a program of the Illinois State Library and the regional library systems is archived by WebJunction. It… more |
Job Specific Volunteer Training | shelve, book shelving, shelver | 2019 |
How to Build a Successful Volunteer Program
This brief guidebook was created by the International City/County Management Association. |
Capacity Building, Staff Training | toolkit | 2019 |
NextGen Nexus: A Peek Inside the Millennial Mind
What if you could have a young person authentically share their viewpoint about your social issue and cause? What would they say, and how can you… more |
Millennials | 2019 | |
Recruitment Success Story - Flagstaff Arizona
In this 4 minute video, Claudine from the Flagstaff library talks about her successes in finding a volunteer to serve as her assistant volunteer… more |
Capacity Building, Engaging High Impact Volunteers | online booksales, Book sale | 2019 |
Capacity Commons Guidebook on Skills-Based Volunteerism
This guidebook will help you prepare your organization for the idea of utilizing skills-based volunteers, help you scope out the project(s) you need… more |
Engaging High Impact Volunteers, Capacity Building | Skilled Volunteers, Skills Based Volunteers | 2019 |
Volunteer Appreciation Guide
is Volunteer Appreciation Guide is a free resource developed by Wild Apricot to offer tips and advice for volunteer programs just getting started… more |
Capacity Building | recognition | 2019 |
Want to Write a Volunteer Program Annual Report? Here's How to Start
VolunteerMatch blog guest post by Elisa Kosarin. This post originally appeared on Twenty Hats. Your volunteers tell a compelling story. It’s time to… more |
Capacity Building | 2019 | |
How to Prioritize When Everything Feels Important
There's never enough time to do everything you want to do. It's a universal problem. And we all accept that fact and live with its reality until the… more |
Staff Training | prioritize, priorities, planning | 2019 |
Playing by the Rules: Creating an Effective Volunteer Handbook.
This one hour archived webinar was presented by Jennifer Bennett of VolunteerMatch in conjunction with the 4 state Get Involved: Powered by Your… more |
Volunteer Handbooks | policies, handbook | 2019 |
Could Volunteers Replace Paid Staff?? Have No Fear!
An organization’s decision to bring in volunteers may spark fears that volunteers could eventually replace staff. After all, volunteers can do many… more |
Staff Training, Engaging Staff and Unions | Staff Resistance, staff buy-in | 2019 |
Do's and Don'ts of Supervising Library Volunteers
This July 2019 article from Public Libraries Online provides an excellent overview of working with volunteers in large and small libraries. |
Capacity Building, Staff Training | supervision | 2019 |
Arizona's Buckeye Library Shares it's Experience with Get Involved
In this 6 minute video, Krista Cornish, Buckeye Library's (AZ) Volunteer Engagement Coordinator shares her library's experience and best… more |
Capacity Building, Engaging Staff and Unions | 2019 | |
Beware of These 6 Trends Lurking in Your Volunteer Program
This brief article from November 2019 delineates troubling trends about volunteer engagement programs gleaned from the most recent Volunteer… more |
Capacity Building | 2019 | |
Build Staff Buy-In for Volunteer Engagement
Often one of the biggest challenges to a new model of volunteer engagement is the resistance of paid staff. Often attitudes and fears of our co-… more |
Staff Guides for Working with Volunteers, Capacity Building, Engaging Staff and Unions | Staff Resistance, staff buy-in | 2018 |