Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
In Lieu of Money, Toyota Donates Efficiency to New York Charity
This New York Times article provides an excellent example of a company providing their skilled volunteers to address the needs of a volunteer… more
Engaging High Impact Volunteers skilled, Skilled Volunteers 2013
How Talent (Not Money) WIll Transform Your Organization
The world is full of educated, experienced, talented people who care about community. They are passionate about causes. And they are willing – even… more
Capacity BuildingEngaging High Impact VolunteersStaff Training Skilled Volunteers 2013
The Importance of Using and Understanding Background Check Screening
This archived webinar was produced by "AL!VE" -- the Association of Leaders in Volunteer Engagement.
Volunteer Screening / InterviewingCapacity Building background checks, screening volunteers 2013
Volunteer Engagement: Changing Our Volunteer Culture
This Urban Libraries Council article by Joan Young of the San Jose Public Library describes the positive impact on their library of implementing a… more
Capacity BuildingEngaging High Impact Volunteers Skilled Volunteers 2012
Volunteer Orientation - Circulation - Huntington Beach, CA
Orientation slides used by Huntington Beach Public Library with volunteers in Circulation.
Materials HandlingJob Specific Volunteer TrainingVolunteer Orientation book shelving, Circulation 2012
Volunteer Orientation - Media Center - Huntington Beach, CA
Powerpoint slides used in orientation of Huntington Beach Public Library's Media Center volunteers.
Materials HandlingJob Specific Volunteer TrainingVolunteer Orientation Shelving 2012
Volunteer Satisfaction Surveys: 10 Ways to Get it Right
Gathering candid opinions from your volunteers will help you gain insights around what you need to improve. Despite our best efforts, however,… more
Staff Training 2012
"E-mail Basics" Powerpoint Training - Huntington Beach
This powerpoint presentation was created for a high skilled volunteer to deliver training to library patrons on "E-Mail Basics."
Engaging High Impact VolunteersJob Specific Volunteer Training tech coach, Training 2012
Book to Action Project- Santa Barbara Public Library
Book-to-Action Programs 2012: Bringing programs about the environment to Santa Barbara Public Library libraries (Green @ Your Library), in… more
Capacity BuildingEngaging High Impact VolunteersStaff Training Book to action, community service, teen volunteers, environment 2012
VolunteerMatch Learning Center
This is the link to VolunteerMatch's online learning center. Check here for free webinars and other learning resources.
VolunteerMatchVolunteerMatch Tools and Resources Recruitment, online recruitment 2012
Until Tuesday - Book to Action Project- Lodi, CA
As part of an LSTA grant, Lodi Public Library designed a Book to Action project around the book "Until Tuesday" based on the true story of… more
Capacity BuildingEngaging High Impact Volunteers Book to action, Video, book discussion, community service 2012
Compassion to Action
Solano County Library's Book to Action project was based upon Karen Armstrong's book, Twelve Steps to a Compassionate Life. It partnered… more
Baby BoomersEngaging High Impact Volunteers book discussion, Book to action, Video 2012
Putting Corporate Volunteers to Work
This one-hour webinar (2012) presents evaluation points to help volunteer managers determine if their program is ready to engage, or expand the use… more
Volunteer RecruitmentVolunteerMatchEngaging High Impact VolunteersVolunteerMatch Tools and Resources business partnerships, group volunteering, corporate relations 2012
"Applying for a Job Online" Powerpoint Training - Huntington Beach
This powerpoint presentation was created for a high skilled volunteer to deliver training to library patrons on "Applying for Job Online."
Job / Employment CoachEngaging High Impact VolunteersJob Specific Volunteer Training job coach, Training 2012
Volunteer Sustainability vs. Retention -- Carla Lehn
I often get asked – how do we retain volunteers – meaning how to we keep them longer. Here’s the news about baby boomers and the generations that… more
Baby BoomersStaff Training Confidentiality Forms, Recruitment 2012
Rural Volunteer Toolkit
This toolkit was researched and written VISTA volunteers serving in Appalachian Coal Country, and in rural Colorado. They have included some of… more
Capacity Building rural, Volunteer Recruitment, partnerships 2012
Successful Volunteer Recruitment Strategies for Baby Boomers & Generations that Follow
This is a one hour archived webinar presented by Carla Lehn in February, 2012. Presenter slides and handouts are available at the link below.
Do you… more
Volunteer RecruitmentBaby BoomersEngaging High Impact VolunteersOn-line Volunteer Recruitment Volunteer Recruitment, Skilled Volunteers, Baby Boomers, Gen X, Millenials 2012
Computer Coach Program - Huntington Beach Public Library
4.25 minute video showcasing the volunteer computer coach program at Huntington Beach Public Library
Capacity BuildingEngaging High Impact Volunteers computer coach, Video 2011
Demonstrating ROI in Volunteer Engagement
You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your… more
Publicity and PromotionCapacity BuildingStaff Training ROI, evaluation, budget justification, Webinar 2011
Addressing Common Staff Concerns About Volunteers
This is adapted from Carla Lehn's book, "Volunteer Involvement in California Libraries: Best Practices." The complete book may be… more
Engaging Staff and Unions Staff Resistance 2011