Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Addressing Common Staff Concerns About Volunteers
This is adapted from Carla Lehn's book, "Volunteer Involvement in California Libraries: Best Practices." The complete book may be… more
Engaging Staff and Unions Staff Resistance 2011
Dewey? Sure we Do - San Bernardino County Library
Introduction to Dewey Decimal system for volunteer training.
Job Specific Volunteer Training Dewey, Shelving, Training 2011
Dewey Decimal Quiz - San Bernardino County Library
Quiz used in training for shelving volunteers. See also, "Dewey Quiz Answers," and "Do We Dewey? Sure We Do"
Job Specific Volunteer Training Dewey, Shelving, Training 2011
Dewey Quiz Answers - San Bernardino County
Answers to quiz used in training for shelving volunteers. See also, "Dewey Decimal Quiz," and "Do We Dewey? Sure We Do"
Job Specific Volunteer Training Dewey, Shelving, Training 2011
Volunteer Management Team, Tips and Strategies - Monrovia (CA) Public Library (Part 2)
Don't have a full time volunteer coordinator at your library? In this 3 minute video, learn how Monrovia has engaged high impact volunteers as a "… more
Baby BoomersCapacity BuildingEngaging High Impact Volunteers volunteer team, volunteer leaders, high-impact volunteers, volunteer coordinator, leadership, Video 2011
Computer Coach Training - Huntington Beach Public Library
Training provided to Huntington Beach Public Library's volunteer Computer Coach program. See also, Computer Coach volunteer position… more
Job Specific Volunteer Training computer coach, Training 2010
Action Words for Use in Position Description Development - San Jose
A terrific list of action words to assist when preparing volunteer position descriptions.
Staff Guides for Working with VolunteersEngaging High Impact Volunteers Position Descriptions 2010
Reimagining Service in California- Karen Baker
Karen Brown, Secretary of Service and Volunteering in California, discusses trends in skilled volunteering at the Get Involved: Powered By Your… more
Capacity BuildingEngaging High Impact VolunteersStaff Training Video, trends 2010
Getting Staff on Board- Story Time Conductors
Former Roseville library director Rachel Delgadillo talks about how she worked with her Children's Librarians to overcome their resistance to… more
Capacity BuildingEngaging Staff and UnionsStaff Training Video, Staff Resistance, Storytime, children's services 2010
Partners in Reading Leadership Team, San Jose, CA
In this 2-minute interview with Judy Klikun, you will learn about engaging volunteer leaders, building teams and developing advocates for the library.
Capacity BuildingEngaging High Impact Volunteers adult literacy, Video, leadership team, team leaders, tutor 2010
Social Media and Volunteer Engagement
What do you need to know about social media as a volunteer program manager? How can you use sites like Facebook, LinkedIn and Twitter to promote your… more
Volunteer RecruitmentEngaging High Impact VolunteersOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources 2010
Engaging Volunteers in Leadership Positions- St. Helena Public Library- TLA50 Video
St. Helena Public Library presentation on using boomer and older adult volunteers in leadership roles to expand adult programming and build library… more
Baby BoomersCapacity BuildingStaff Training Video, adult volunteers, adult programming 2010
Staff Training Syllabus - San Jose, CA
Learning objectives used to train staff at San Jose Public Library on working with high impact volunteers in four 2-hour sessions. See also, a… more
Staff Training staff training 2010
Build a Better Volunteer Engagement Program
Brush off the cobwebs, clean out the closets, and check for cracks. Have you ever wondered if your volunteer engagement program is using all of the… more
Volunteer HandbooksEngaging High Impact VolunteersOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources Recruitment, management 2010
Getting Staff Buy-In for Volunteer Engagement - San Jose
Tips for successfully gaining Staff Buy-In for Volunteer Engagement developed by San Jose Public Library.
Engaging Staff and UnionsStaff Training 2010
Getting the Most from VolunteerMatch: How it Works
This 5 minute video gives you a terrific idea of how VolunteerMatch works, so that you can be more strategic about how you use it, and get the best… more
VolunteerMatchVolunteerMatch Tools and Resources Recruitment, online recruitment 2010
Collaborating with Unions to Engage Volunteers - San Jose
Tips for collaborating with the union for volunteer engagement developed and used successfully by San Jose Public Library.
Engaging Staff and Unions Unions 2010
Volunteer Practices Continuum - San Jose, CA
The practices are on a continuum that begins with statements that reflect “Volunteer Management” procedures and ends with statements that reflect “… more
Capacity BuildingEngaging High Impact Volunteers 2010
Storytime Training Guide - Roseville, CA
Training Guide created by Children's Library staff at Roseville Public Library to train Storytime Conductor volunteers. See also: Storytime… more
Job Specific Volunteer Training Storytime, Storyteller, Training 2009
A National Vision of Service- John Gomperts
Current AmeriCorps director John Gomperts discusses national trends in skilled volunteerism and service at the 2009 Get Involved: Powered By Your… more
Capacity BuildingEngaging High Impact VolunteersStaff Training Video, national trends 2009