Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

Titlesort descending Year
Management's Role in Eliminating Staff Resistance to Volunteers in the Library
This 6 & 1/2 minute narrated slide presentation addresses the steps management can take to reduce staff resistance to volunteers in the library. Many thanks to our colleague, Cathy Crosthwaite for creating and sharing it.
2012
Meet the Volunteer Management Team, Monrovia Public Library (Part 1)
In this 4-minute video, meet the Volunteer Management Team at Monrovia Public Library and learn how MPL uses volunteer leaders to expand and improve their volunteer impact. See also Part 2 of the video (Tips and Strategies).
2011
Millenials and Volunteering: Bridging the Generation Gap
Every day my LinkedIn feed and various business magazines are filled with articles about Millennials. Generally, the writer advises the reader on how to “manage” this group in the workplace and often seems to have a “these kids nowadays” tone. Through my work at New York Cares (with staff members and volunteers), I have also been exposed firsthand to Millennial’s great passion for community service. In its report on an Associated Press-GfK poll on December 29 the New York Times gave me data to support my optimism (which is a rare but welcome occurrence).
Keywords: Millenials
2015
Millenials Want to Make a Serious Impact
This blog post from Catchafire.org describes the Millenial generation -- the 80 million born between 1980 and 2000 -- and their interest in participating for "social good." Great tips on how you can attract this goldmine of potential volunteers, rather than turning them off.
Keywords: Millenials
2014
Millennials Want To Make a Serious Impact and You Can Help
Insights into how to engage the Millennial Generation as volunteers and donors, and how you might be turning them off.
2014
New Staff Roles- Jennifer Rackow
As part of a day-long training, Jennifer Rackow discusses the changing roles staff play in transforming your volunteer program. Search for other training videos from the day on this site.
Tags: Video
2009
Partners in Reading Leadership Team, San Jose
In this 2-minute interview with Judy Klikun, you will learn about engaging volunteer leaders, building teams and developing advocates for the library.
2010
Public Sector Volunteer Engagement
On January 15, 2015, Reimagining Service and America's Service Commissions (ASC) partnered on this 1 hour webinar on effective volunteer engagement in the public sector. The presenters unveiled results of Reimagining Service's research on public sector volunteer engagement and shared.practical examples from the field. More resources can be found at http://www.reimaginingservice.org
2015
Putting Corporate Volunteers to Work
This one hour webinar presented by Jennifer Bennett of VolunteerMatch will help you look at the challenges of engaging groups of volunteers -- from corporations, local businesses, service clubs or youth groups. You'll learn about evaluation points that will help you determine if your program is ready to do this. Effective practices for engagement, ideas for diversifying the work and commitment level of corporate volunteers, the importance of creating opportunities with measurable impacts, and communicating those impacts are discussed.
2012
Putting Corporate Volunteers to Work
This one-hour webinar (2012) presents evaluation points to help volunteer managers determine if their program is ready to engage, or expand the use of volunteers from local corporations and businesses. Effective practices for engagement, ideas for diversifying the work and commitment level of corporate volunteers, the importance of creating opportunities with measurable impacts, and communicating those impacts are discussed.
2012

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