Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need...

Titlesort descending Year
Volunteer Position Descriptions- Jill Friedman Fixler
As part of a day-long training, Jill Friedman Fixler discusses how to design position descriptions that attract and engage volunteers in high-impact roles. Search for additional training videos from the day on this site.
2009
Volunteer Practices Continuum - San Jose
The practices are on a continuum that begins with statements that reflect “Volunteer Management” procedures and ends with statements that reflect “Volunteer Engagement” procedures. Allows you to assess where your library is in relation to these practices as a method of planning for change.
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2010
Volunteer Satisfaction Surveys: 10 Ways to Get it Right
Gathering candid opinions from your volunteers will help you gain insights around what you need to improve. Despite our best efforts, however, sometimes our surveys raise more questions than insights and don’t help us understand the specific actions we need to take next. If that’s the case for you, here are some suggestions that will help generate the rich, actionable feedback you need.
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Keywords: Staff Training
2012
Volunteer Sustainability vs. Retention -- Carla Lehn
I often get asked – how do we retain volunteers – meaning how to we keep them longer. Here’s the news about baby boomers and the generations that follow – they may not stay as long as volunteers of previous generations. I created this document to help think about not necessarily "retaining" the volunteer for the rest of their lives, but how to "sustain" the work if/when a volunteer leaves.
2012
Volunteer Training Resources - Idealist
Links to materials on orienting and training volunteers.
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2014
VolunteerMatch "Tour" - with Carla Lehn
This is a recording of an online meeting "Tour" provided for two new California library participants on December 17, 2015. You can both hear Carla talking and see what she's doing on her desktop as she gives you a tour of how VolunteerMatch works, and provides some tips and tricks to help you make the most of your VolunteerMatch account. It's about 40 minutes long.
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2014
VolunteerMatch Learning Center
This is the link to VolunteerMatch's online learning center. Check here for free webinars and other learning resources.
2012
VolunteerMatch Re-Posting Tutorial
This three minute video walks you through the process of "re-posting" your VolunteerMatch opportunities. This is THE MOST IMPORTANT step you can take to get your opportunities noticed on VolunteerMatch. Why? Because VolunteerMatch searches are displayed with the most recently posted opportunities at the top! Keep your listings from being lost on page 7 or 8 of your potential volunteers' search results -- the closer to the top they are, the easier they will be to find! And it takes only seconds to do!
2014
VolunteerMatch Recruitment Tool - Volunteer Recommendations
Did you know that VolunteerMatch has a cool new feature that recommends volunteer opportunities to the thousands of potential volunteers with accounts on their website? The system sends these folks information about opportunities that might interest them (just like Amazon makes recommendations to you . . .
2014
Walking the Walk: Engage Volunteers in Your Volunteer Engagement Program
“Walking the Walk: Engage Volunteers in your Volunteer Engagement Program” is a 50 minute archived webinar by Jennifer Bennett at VolunteerMatch. You will learn how to effectively delegate volunteer engagement and management work to volunteers so you have the opportunity to "think bigger." Discussion topics include: evaluating your program for volunteer engagement, determining how best to deploy volunteers, creating a communication plan, screening and training volunteers to be an important part of your volunteer recruiting, retention and recognition plans.
2015

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