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Addressing Common Staff Concerns About Volunteers
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This is adapted from Carla Lehn's book, "Volunteer Involvement in California Libraries: Best Practices." The complete book may be found online here: http://www.library.ca.gov/lds/getinvolved/docs/F-resources/VolunteerInvolvementInCaliforniaLibraries-BestPractices.pdf Also, Carla's online course in volunteer engagement is available free here: http://www.transforminglifeafter50.org/tools-ideas/volunteers |
Engaging Staff and Unions
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Staff Resistance
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Training Materials |
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Build Staff Buy-In for Volunteer Engagement
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Often one of the biggest challenges to a new model of volunteer engagement is the resistance of paid staff. The attitudes and fears of our co-workers prevent us from expanding the work that volunteers do. But, if you've never worked with volunteers before, it can be scary. This one hour webinar presented by Jennifer Bennett from VolunteerMatch discusses strategies for working with paid staff to engage volunteers. It also covers what you can do to alleviate some of those fears, strategies for working within a Union environment, and how you can train and support your coworkers as they become responsible for managing volunteers. |
Staff Guides for Working with Volunteers, Engaging Staff and Unions, Staff Training
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Staff Resistance, Unions
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Training Materials |
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Challenging the Status Quo: Rethinking the Value of Volunteers
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What if the way nonprofits and companies are currently engaging volunteers is all wrong? How can we make sure we’re strategically involving the core value of volunteers to provide maximum impact? This one hour webinar describes the key principles of the Reimagining Service initiative, and provides an overview of research that shows that organizations that strategically leverage volunteers outperform peer organizations on all measures of organizational capacity, AND have greater impact. A key comment from the webinar: "Organizations that make volunteers central to their work and manage them well are able to generate 3 to 6 times the community value from volunteers as the cost to manage them." Presenters include Bobbi Silten, President of the Gap Foundation; Amy Smith, Points of Light; Karen Baker, California Volunteers; and Greg Baldwin, President of VolunteerMatch. |
Strategic Planning, Capacity Building, Engaging Staff and Unions
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Management Tool |
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Changing Organizational Culture to Engage Volunteers
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This thoughtful article from the Minnesota Children's Museum suggests ways to engage staff and volunteers together more effectively by answering commonly asked questions. |
Capacity Building, Engaging Staff and Unions, Staff Training
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Training Materials |
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Collaborating with Unions to Engage Volunteers - San Jose
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Tips for collaborating with the union for volunteer engagement developed and used successfully by San Jose Public Library. |
Engaging Staff and Unions
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Unions
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Training Materials |
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Demonstrating ROI (Return on Investment) in Volunteer Engagement
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You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your communities? In this one-hour webinar, Jennifer Rackow (JFFixler Group) outlines the kinds of results to look for, questions you can ask to uncover them, and considerations about who tells these stories about your library's investment in volunteer engagement. |
Capacity Building, Engaging Staff and Unions
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Video, program evaluation, outcome measurement
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Management Tool |
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Getting Management Buy In for Volunteers
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Volunteerism consultant Susan Ellis gives tips for staff on steps to take to get management on board with and supportive of the volunteer program. |
Engaging Staff and Unions
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Training Materials |
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Getting Staff Buy-In for Volunteer Engagement - San Jose
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Tips for successfully gaining Staff Buy-In for Volunteer Engagement developed by San Jose Public Library. |
Engaging Staff and Unions, Staff Training
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Training Materials |
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Getting Staff Buy-In for Volunteer Engagement Webinar
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Jennifer Rackow presents success stories on one of the more difficult challenges libraries have faced – getting buy in from library staff members who are initially resistant to engaging volunteers. (October 2010, 60 minutes) |
Engaging Staff and Unions, Staff Training
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Staff Resistance, Webinar
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Training Materials |
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Getting Staff on Board- Story Time Conductors
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Former Roseville library director Rachel Delgadillo talks about how she worked with her Children's Librarians to overcome their resistance to volunteers in order to expand their library storytime program. (February 2010, 5 minutes) |
Capacity Building, Engaging Staff and Unions, Staff Training
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Video, Staff Resistance, Storytime, children's services
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Training Materials |
